Welcome to the official website of H&N Migration Services – [www.hnmigration.com.au] (the “Website”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“You”, “User”) and H&N Migration Services (“H&N”, “We”, “Our”, “Us”), and govern your access to and use of our Website and Services.
By accessing or using this Website, you agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you should not access or use the Website or our Services.
1. Services Offered
H&N Migration Services provides migration, education consulting, visa guidance, OSHC/OVHC insurance support, and other related services to international students, skilled workers, and visitors seeking to live, study, or work in Australia. Our Website may also contain links to third-party service providers (e.g., insurance partners).
By submitting your details on our Website, you consent to be contacted by H&N Migration Services or its affiliates via email, phone, SMS, or other communication methods regarding your inquiry or related services.
2. Eligibility
Our services are intended for individuals who are 18 years of age or older. If you are under 18, you may use this Website only under the supervision of a parent or guardian.
3. User Conduct and Acceptable Use
You agree not to:
- Use the Website or its content for any unlawful purpose or commercial gain without written permission;
- Attempt to gain unauthorized access to systems or networks connected to the Website;
- Post or transmit any harmful, offensive, or infringing content;
- Use automated tools (like bots or scrapers) to extract Website content;
- Violate applicable laws or regulations in Australia or elsewhere.
We reserve the right to restrict or terminate your access for any misuse of our services or violations of these Terms.
4. Account Responsibilities
If you create an account on our Website, you are responsible for maintaining its confidentiality and for all activities that occur under your login. You agree to provide accurate, complete, and current information and to promptly update it as needed.
We reserve the right to suspend or terminate your account at our sole discretion.
5. License and Intellectual Property
We grant you a limited, non-exclusive, non-transferable license to access and use our Website and services for personal use. All content, trademarks, graphics, and data are the property of H&N Migration Services or its licensors and are protected under copyright and trademark laws. Unauthorized use is strictly prohibited.
6. Third-Party Links and Services
Our Website may include links to third-party websites or services (e.g., OSHC/OVHC providers). H&N Migration Services is not responsible for the accuracy, content, or policies of those external platforms. Your use of third-party services is governed by their respective terms and policies.
7. Warranties and Disclaimers
All services and content are provided “as is” and “as available” without warranties of any kind. While we strive for accuracy, we do not guarantee the completeness, reliability, or suitability of any content or services. We are not liable for any loss or damage resulting from reliance on information available on the Website.
8. Limitation of Liability
To the maximum extent permitted by law, H&N Migration Services and its employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of this Website or services.
Our total liability, if any, shall not exceed:
- The amount paid by you to H&N Migration Services for the specific service(s), or
- AUD $5, whichever is greater.
9. Customer Due Diligence
You agree that for certain transactions (e.g., insurance purchases), we may request verification documents, including identity and payment proof, in compliance with anti-fraud and regulatory requirements. You represent that you are the authorized account or cardholder for all payments made through the Website.
10. Refund Policy
While H&N Migration Services is not responsible for processing insurance claims or refunds directly, we provide guidance in initiating such requests with third-party providers. Refunds for OSHC/OVHC policies are subject to the respective insurer’s policy and typically apply when:
- The visa is not granted;
- The student does not arrive in Australia;
- The visa is shortened, or the student departs early;
- The user holds a duplicate or overlapping policy.
Note: Refunds are calculated on a pro-rata basis by the insurance provider. A minimum cover period of 3 months may apply for cancellations made after arrival in Australia.
11. Indemnification
You agree to indemnify and hold harmless H&N Migration Services, its directors, agents, and affiliates from any claims, damages, losses, liabilities, or expenses arising out of your use of the Website, breach of these Terms, or violation of any law or third-party rights.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Victoria.
13. Amendments to Terms
We reserve the right to revise these Terms at any time without prior notice. Updated terms will be posted on this page with the revised date. Your continued use of the Website constitutes your acceptance of the updated Terms.
14. Contact Us
For any queries related to these Terms or our services, please contact:
H&N Migration Services
Email: contact@hnmigration.com.au
Phone: +61 434826798
Website: hnmigration.com.au